We have a variety of tools available to our clients listed on the right. If you have any questions please also feel free to contact us via phone at 866-676-0434. This number is answered 24×7 to support our clients.
In an attempt to ensure that your experience with the Triggerfish Service Desk is as positive as possible we have assembled a guide that contains several relevant information items as well as frequently asked questions.
There are several ways in which you can engage support from our team which are described below. You will find corresponding support links to the right.
Downloadable guide for reference to the Triggerfish Help Desk Scope of Support and Operating Standards. Includes a full description of the different ways to engage support.
Work with a Triggerfish Technician in real time. Live support provides customer support via instant messaging. Available 8am – 5pm, Monday – Friday, excluding Holidays.
Remote assistance allows a Triggerfish Technician to provide support by directly accessing the client’s computer. Available 8am – 5pm, Monday – Friday, excluding Holidays.
Directly linked to the ticket management system used by Triggerfish. By sending an email, a ticket is automatically created.